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Tag:
Customer Relations
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Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
Year
:
2014
ISBN
:
081443388X
ISBN 13
:
9780814433881
Call No
:
K 008
John A. Goodman
AMACOM
Books
7
Customer Relationship Management
Edition
:
2
Year
:
2008
ISBN
:
1856175227
ISBN 13
:
9781856175227
Call No
:
L 009
Francis Buttle
taylor & francis
Books
1
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
Edition
:
1
Year
:
1998
ISBN
:
188516730X
ISBN 13
:
9781885167309
Call No
:
L 015
Jeffery Gitomer
Bard Press
Books
4
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
Year
:
2012
ISBN
:
0814417906
ISBN 13
:
9780814417904
Call No
:
K 005
Micah Solomon
AMACOM
Books
1
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
Edition
:
1
Year
:
2013
ISBN
:
0071801251
ISBN 13
:
9780071801256
Call No
:
L 014
Joseph Michelli
McGraw-Hill Education
Books
1
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty
Edition
:
1
Year
:
2012
ISBN
:
0071793208
ISBN 13
:
9780071793209
Call No
:
C 007
Carmine Gallo
McGraw-Hill Education
Books
1
新大眾市場行銷 (xin da zhong shi chang xing xiao)
Year
:
2009
ISBN
:
9862131470
ISBN 13
:
9789862131473
Call No
:
S 001
Paul Nunes
Da Kuai Wen Hua/Tsai Fong Books
Books
7