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Tag: Customer Relations [ All ]

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  Title Copies
Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service 
Year: 2014 
ISBN: 081443388X 
ISBN 13: 9780814433881 
Call No: K 008 
Customer Relationship Management 
Edition: 2 
Year: 2008 
ISBN: 1856175227 
ISBN 13: 9781856175227 
Call No: L 009 
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know 
Edition: 1 
Year: 1998 
ISBN: 188516730X 
ISBN 13: 9781885167309 
Call No: L 015
 
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce 
Year: 2012 
ISBN: 0814417906 
ISBN 13: 9780814417904 
Call No: K 005 
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People 
Edition: 1 
Year: 2013 
ISBN: 0071801251 
ISBN 13: 9780071801256 
Call No: L 014 
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty 
Edition: 1 
Year: 2012 
ISBN: 0071793208 
ISBN 13: 9780071793209 
Call No: C 007 
新大眾市場行銷 (xin da zhong shi chang xing xiao) 
Year: 2009 
ISBN: 9862131470 
ISBN 13: 9789862131473 
Call No: S 001