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  Title Copies
Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service 
Year: 2014 
ISBN: 081443388X 
ISBN 13: 9780814433881 
Call No: K 008 
Customer Relationship Management 
Edition: 2 
Year: 2008 
ISBN: 1856175227 
ISBN 13: 9781856175227 
Call No: L 009 
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know 
Edition: 1 
Year: 1998 
ISBN: 188516730X 
ISBN 13: 9781885167309 
Call No: L 015  
Customers With A Difference 
Call No: V 001 
Daring to Compete: Accelerate Your Business to Market Leadership with EY's 7 Drivers of Growth 
Edition: 1 
Year: 2019 
ISBN: 1119546761 
ISBN 13: 9781119546764 
Delivering Happiness 
Year: 2012 
ISBN: 145550890X 
ISBN 13: 9781455508907 
Call No: C 014 
Dogfight 
Year: 2013 
ISBN: 000752496X 
ISBN 13: 9780007524969 
Call No: C 016 
Driven to Success Tech Star Phison's US$1 Billion Journey 
Year: 2012 
ISBN 13: 9789862414699 
Call No: C 003 
Economic Transformation Programme:A Roadmap for Malaysia  
Year: 2010 
ISBN 13: 9789671002650 
Call No: O 017 
ERP与电子化 
Year: 2001 
ISBN 13: 9789576678691